Trusted Home Direct is a family-owned company with a simple, defined goal of helping homeowners source affordable and luxurious home products and appliances from the world’s most trusted brands. At the core of our team are our knowledgeable customer service agents that will help you find the products you need with ease and comfort.

It depends on which brand you are purchasing. Depending on the items, delivery items vary from 5-12 business days, speak to one of our experts and we will be able to give you an accurate delivery timeline for each product.

Shipping is free on all orders, this is a charge that we at Trusted Home Direct will incur on your behalf.

Curbside shipping is a method of delivering large appliances, like stoves, refrigerators, and dishwashers whereby the courier will deliver the appliance to your property curb. (Please Note: the item(s) will not be brought into your home, kitchen, or garage).

If the packaging is visibly damaged upon delivery, take clear photographs of the damaged box, and note the damages with the courier driver on the bill of lading. Email support at sales@trustedhomedirect.com to please make us aware. For the full policy, please see Return Policy.

We offer a 30-day return policy - please see the Return Policy.

Contact us via chat, email or phone! Email: sales@trustedhomedirect.com Phone: 973-319-8188